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Jai Auguste
Key Account Manager
United Kingdom and Ireland
Sales
jai.auguste@signify.com
+44 (0)7880 469091
Franck Tiesing
Key Account Manager
DACH, Italy, Greece Sales & Eastern Europe
& Russia Zero 88 Sales
franck.tiesing@signify.com
+49 175 3767604
Charbel Zoghbi
Regional Sales Manager
GCC, Middle East, North Africa,
MENA, GCC, Cyprus, Malta & Turkey
charbel.zoghbi@signify.com
+971 50 276 0286
Grant Bales-Smith
Regional Sales Leader &
South African Sales
grant.bales-smith@signify.com
+44 (0)7919 691702
CUSTOMER SERVICE
Customer Service is responsible for box goods and spare parts quotations, order entry and fulfillment, project delivery, lead times, and general account management. They also manage all after sales warranty fulfillment, RGA, and repairs invoicing in tandem with our After Sales Service & Support team.
Hanneke Mulderije
Customer Service Representative
Nordics, Central and Western Europe,
MENA, and South Africa
hanneke.mulderije@signify.com
+31 625 639 252
Robert Bjelobrk
Customer Service Representative
DACH, Italy, Greece, Eastern Europe,
and Russia
robert.bjelobrk@signify.com
+31 621 262 982
SERVICE & SUPPORT
Our Service & Support team is tasked with on-line and field support, repair, demo, commissioning, maintenance contracts, and technical training for fixtures and systems. In addition, this team plays a large role in a Systems sales, responsible for administering final commissioning, recordkeeping, and organizing services.
Darren Howard
Technical Support Representative
UK&I, EMEA & APAC
darren.howard@signify.com
+44 7447 088 855
Edward Smith
Technical Support Representative
UK&I, EMEA & APAC, Zero 88
edward.smith@signify.com
+44 7976 791850